top of page
FAQ
-
What is Bewatched?Bewatched is a jewelry brand that transforms vintage watches into unique, timeless necklaces. We believe time shouldn’t just be worn on your wrist, it should be worn boldly, as a statement. Every piece is one-of-a-kind and tells a story.
-
Are the watches real vintage pieces?Yes! All our watches are authentic vintage finds sourced across Europe. Each one is carefully selected for its character, charm, and potential to be reborn as a wearable piece of art.
-
Do the watches still work?No, and that’s on purpose. At Bewatched, we believe time doesn’t have to tick to be meaningful. These necklaces are not about function, but about fashion, symbolism, and storytelling.
-
How can I order?You can shop directly on our website. When you fall in love with a piece, don’t wait, quantities are extremely limited and we don’t restock the same designs.
-
Do you ship internationally?Absolutely! We ship across Europe. Shipping costs and times vary by location full details are available at checkout.
-
Can I send a piece as a gift?Yes! All our pieces come in elegant, ready-to-gift packaging. Just let us know at checkout if you’d like to include a handwritten note, we’ll take care of the rest.
-
I have a question or custom request, how can I contact you?We’d love to hear from you. You can email us directly at bewatchedstore@gmail.com or fill out the contact form on our website. We usually reply within 24 hours.
-
When will shipping be available?Shipping will be available in one month. We're currently preparing everything to make sure your experience is as seamless and beautiful as the jewelry itself. Stay tuned!
-
Can I return or exchange my order?Due to the unique and delicate nature of each piece, returns and exchanges are not possible. Please read all product descriptions carefully before placing your order. If you have any doubts, we’re happy to answer your questions beforehand.
-
Can I wear my necklace in water?We recommend keeping your necklace away from water to preserve its condition. These are vintage pieces and may be sensitive to humidity, water, and harsh chemicals. Treat them with care, and they’ll stay beautiful for years to come.
-
Are the materials hypoallergenic?Because we work with vintage pieces, the exact composition of the metals used may vary, and we cannot guarantee that all pieces are hypoallergenic. If you have known sensitivities to certain metals, we recommend avoiding direct contact with skin or consulting us before purchase. Bewatched is not liable for allergic reactions.
-
How should I care for my jewellry?Store your necklace in a dry place, away from humidity and sunlight. Clean gently with a soft cloth, never use jewelry cleaning solutions, as they may damage the vintage materials.
-
DisclaimerEach piece is sold as-is, with its original vintage character and potential signs of age. These imperfections are part of the charm and uniqueness of each creation. Bewatched is not responsible for damage caused by misuse, water exposure, or lack of care. By purchasing, you agree to these terms.
bottom of page